Frequently Asked Questions

New to Patriot Mobile

Getting Started

How does it work?

It's simple! Follow these four steps: 

1. Perform the applicable checks

2. Sign up with Patriot Mobile

3. Wait for your new sim card to arrive (typically 4-6 business days)

4. Activate your phone & then you're all set! 


The applicable checks:

a.      Check coverage 

https://patriotmobile.com/pages/gsm-red

b.      Check device

https://patriotmobile.com/pages/mcp-bring-your-phone

c.       Check your porting information (current carrier’s account number and pin number)

https://patriotmobile.com/pages/porting-information


Note: If you’re bringing over your device, make sure your phone is unlocked with your current carrier. If you’re keeping the same number, make sure to have your account number and pin number with your current carrier in order to make the switch to Patriot Mobile.

Can I keep my phone number?

Yes! You can keep your existing phone number. To transfer (or “port”) your phone number over to Patriot Mobile, we would need your current carrier’s account number and the pin number. Just make sure to not cancel your service with your current carrier until you are successfully switched over to Patriot Mobile.


Need help finding your porting information?

Visit: https://patriotmobile.com/pages/porting-information

Can I keep my phone or my device?

You can check to see if your phone is compatible with Patriot Mobile here: https://patriotmobile.com/pages/mcp-bring-your-phone


Please ensure your phone is unlocked with your carrier. If you are not sure, please call your carrier and ask them to unlock your phone.

Can I bring over my tablet or ipad?

Yes, you can bring over your tablet if it is compatible with Patriot Mobile.   


Check device compatibility: https://patriotmobile.com/pages/mcp-bring-your-phone

Is there a fee for getting a new phone number?

No, there is no extra charge for getting a new phone number. 

Are there any hidden fees?

There are no hidden fees! 

What forms of payment does Patriot Mobile accept?

Autopay: You can forget about worrying about due dates and late payments each month with autopay! All accounts are automatically set up on autopay using a debit or credit card. Please note: your patriot mobile account must be set up on autopay with a debit or credit card. 


Pay by phone: If you would like the option to pay your bill earlier over the phone or if you would like to request to change your bill due date, contact our Member Services department (972-PATRIOT)


We accept all major debit and credit cards including Visa, Mastercard, American Express, and Discover.

Additional Features

What additional features does Patriot Mobile offer?

Additional features Patriot Mobile offers are: Device Protection, International Calling, Wi-Fi Calling, Hotspot on your phone, Unlimited data plans, and more!

Do you offer Device Protection?

Yes! Protect your device with Patriot Care.

Click here for more information: https://patriotmobile.com/pages/patriotcare

What international calling plan does Patriot Mobile offer?

Patriot Mobile offers an Unlimited International Calling Plan which includes unlimited calls to Canada, Mexico, and 204+ countries and destinations for only $10 per month, per line. 

To view a list of countries that are included in the unlimited international calling plan:  https://patriotmobile.com/pages/international-calling-plan

Which countries are included in the Unlimited International Calling Plan?

Countries that are included in the unlimited international calling plan, visit:  https://patriotmobile.com/pages/international-calling-plan 

Do you offer free calls to Canada and Mexico?

Yes! All Patriot Mobile members receive free calls to Canada and Mexico!

Do you offer Wi-Fi calling?

Yes, Wi-Fi calling is available! Call the Member Services Department at 972-PATRIOT (press option 2) for assistance. 

Do you offer Mobile Hotspot Plans?

Yes! Patriot Mobile offers hotspot plans for your phone, with eligible plans. Separate hotpot devices are not currently offered by Patriot Mobile. 

Do you offer Unlimited Plans?

Yes! Patriot Mobile offers unlimited plans, with no contracts! 

Visit: https://patriotmobile.com/pages/mcp-select-your-plan

Do you offer 411 directory assistance?

Yes, Patriot Mobile offers 411 searches! If you dial 411 on your keypad and place the call, an operator can assist you when you request phone numbers, addresses or information for almost any place of interest, including restaurants, movies, etc.

Do you offer cloud storage for my phone?

Yes, through Patriot Care Device Protection, there is 50gb of cloud storage space available for your pictures, videos, contacts, and more! Visit: https://patriotmobile.com/pages/patriotcare

Do you offer any kind of mobile security for kids?

Yes, through Patriot Care! 

For more information, visit: https://patriotmobile.com/pages/patriotcare or call 972-PATRIOT 

Do you offer a Referral Program?

Yes! You get $10 off your phone bill every month for 12 months, for every account that you refer over to Patriot Mobile! 5 accounts equal to $50 off your phone bill for an entire year, which is $600 for a year! 

*Please note: The referral credit stays active as long as you and your referred clients continue to stay active with Patriot Mobile. Limit 5 accounts for the referral program. 

Activation

How and when do I activate my new Patriot Mobile service?

After you have signed up with Patriot Mobile and after you have received your delivery from Patriot Mobile, simply use our online self-activation portal or you can call our support team for assistance.


Online activation tool: https://patriotmobile.com/pages/active-now

How do I install my new Patriot Mobile sim card?

It’s simple! You don’t have to take apart your phone to replace your sim card. Simply watch this how-to video tutorial or follow the steps provided below.

How-to-Video: https://patriotmobile.com/pages/sim-card-installation 

 

For iPhones:

1.       Power off your device. Be sure to power off your device completely. Not powering your device off may harm the SIM card and/or the device.

2.     Remove your phone cover: If you have a phone cover, please remove the phone cover off your phone.

3.      Using the tool: Included in the delivery package sent by Patriot Mobile, is a small tool for you to use. On the upper-right hand side of your phone is a tiny hole to insert the small tool (or you can use a paperclip).

4.     Inserting the sim card: After pushing the tool into the tiny hole, a small sim card tray holder will pop out. Insert the SIM card into the sim card tray holder with the logo and SIM card number on top (gold contacts facing down).  Then, push the sim card tray holder back towards the phone for it to shut.

5.      Use the online activation tool: Once the sim card is inserted in the phone, you are ready to active and transfer your service to Patriot Mobile. You can do this by using the online activation tool: https://patriotmobile.com/pages/active-now

6.     Restart your phone, then you’re all set: After you have the sim card in your phone and have activated online, wait about 10-15 minutes, and then restart your phone.

7.     *Please note, if your phone asks you to do a system or software update, you may need to allow the update to happen.

 

For Androids:

1.       Power off your device. Be sure to power off your device completely. Not powering your device off may harm the SIM card and/or the device.

2.     Remove your phone cover. If you have a phone cover, please remove the phone cover off your phone.

3.      Use the tool we sent you. Included in the delivery package sent by Patriot Mobile, is a small tool for you to use. While there are many different phone models, you will need to locate the sim card holder (it’s a tiny hole) located on your phone. For most androids, it is located on the upper left-hand side of the phone, while other androids it is located on the bottom of the phone. After identifying the sim card holder, insert the tool (or you can use a paperclip) into the

4.     Insert the sim card: After pushing the tool into the tiny hole, a small sim card tray holder will pop out. Insert the SIM card into the sim card tray holder with the logo and SIM card number on top (gold contacts facing down).  Then, push the sim card tray holder back towards the phone for it to shut.

5.      Use the online activation tool: Once the sim card is inserted in the phone, you are ready to active and transfer your service to Patriot Mobile. You can do this by using the online activation tool: https://patriotmobile.com/pages/active-now

6.     Restart your phone, then you’re all set: After you have the sim card in your phone and have activated online, wait about 10-15 minutes, and then restart your phone.

 

For Flip phones:

1.       Power off your phone. Be sure to power off your device completely. Not powering your device off may harm the SIM card and/or the device.

2.     Remove the battery. Remove the battery from the back of the phone

3.      Insert Sim card. In the phone you will see a small sim card from your current carrier. Remove the sim card and insert the sim card that you have received from Patriot Mobile.

4.     Reinsert the battery. You can put the battery back in the phone and the phone cover.

5.      Use the online activation tool: Once the sim card is inserted in the phone, you are ready to active and transfer your service to Patriot Mobile. You can do this by using the online activation tool: https://patriotmobile.com/pages/active-now or call 972-PATRIOT

Please Note: For assistance over the phone, you can call us from a different phone if you have one, or call us before replacing your sim card. 

6.     Turn on your phone and you’re all set!

How-to-Video: https://patriotmobile.com/pages/sim-card-installation 

 

Contact your current provider and verify if your phone is unlocked. If it is, ask your current carrier to unlock your phone (this is usually just a click of a button on their end). Also, please make sure you have your account number and pin number if you would like to keep your same phone number. If you do not, please ask your current provider for your account number and pin number. 

How do I unlock my device?

Contact your current provider and verify if your phone is unlocked. If it is, ask your current carrier to unlock your phone (this is usually just a click of a button on their end). Also, please make sure you have your account number and pin number if you would like to keep your same phone number. If you do not, please ask your current provider for your account number and pin number.

After Activation

Once I switch over, do you contact my current carrier to cancel service?

In most cases, after you have switched over and activated your service with Patriot Mobile with your existing phone number, your current carrier line is cancelled, but this is not always the case. Patriot Mobile is not responsible for ensuring the cancellation of your line or lines with your current carrier. We recommend after switching over and activating with Patriot Mobile, that you call your current provider to confirm your line or lines were cancelled with them. 

How do I set up my voicemail with Patriot Mobile?

Press and hold the number 1 on the keypad on your phone and follow the prompts to set up your voicemail.

Why does my phone say "sim card not supported"?

It means your current carrier locked your phone. Please call your current carrier and ask for them to unlock it. Once they unlock it (through their system), simply restart your phone and you're all set!

How do I access my Patriot Mobile account?

The My Account Portal: https://myaccount.patriotmobile.com/sign_in

Register first, then sign in. 

Existing Members

Billing

How can I view my bill?

You can view all of your of bills online. Log in to your Patriot Mobile account portal, click on “Statement History” to view your bill.

https://myaccount.patriotmobile.com/sign_in

How soon will my bill be available?

You pay your first bill upon activating your account. 

Depending on your plan, your next bill will be available on either the 6th of the month or 30 days from your activation date. You will receive a notification via email when your bill is available. 

When your bill is made available, you can view your bill on the my account portal, under “Statement History.”

My account portal: https://myaccount.patriotmobile.com/sign_in

What are the different ways I can pay my bill?

AutoPay- You can forget about worrying about due dates and late payments each month; your phone bill is automatically paid with AutoPay. 

You can also pay via phone by contacting our Member Services department at 972-PATRIOT

How do I set up a payment method?

When you sign up with Patriot Mobile, you are enrolled in AutoPay. If you would like to set up a new Credit Card or Debit Card payment method you can do so by logging into your Patriot Mobile portal, selecting “Account Details,” and clicking on “Add New Card” under “Payment Methods.” 

You can also pay via phone by contacting our Member Services (972-PATRIOT)


My Account Portal: https://myaccount.patriotmobile.com/sign_in

How do I view my usage details for my current bill cycle?

Log in to your Patriot Mobile account portal and click on your device. 


https://myaccount.patriotmobile.com/sign_in

Can I view my past bills?

You can view all of your of bills online. Log in to your Patriot Mobile account portal, click on “Payment History” to view your past bills.


My account portal: https://myaccount.patriotmobile.com/sign_in

Can I change my billing due date?

You can call Member Services (972-PATRIOT) to see if this option is available for your current plan. 


To view your bill and billing cycle, visit: https://myaccount.patriotmobile.com/sign_in

How do I change my billing address?

You can change your billing address by logging into your Patriot Mobile account portal: https://myaccount.patriotmobile.com/sign_in

Once your logged in, follow these steps:

1. Go to Account Details and select “Payment Methods.”

2. Select “Add a New Card.” 

3. Click on “Add A New Address” under the “Billing Address” section. 

4. Add your new billing address 

5. Click “Save Address” to apply the change. 

Can I make a payment arrangement?

You can contact Member Services (972-PATRIOT) to discuss payment arrangement options. 

Will I be charged for any payment method?

We do not have any charge or transaction fees for payment methods.

How do I pay-off a device?

For new Patriot Mobile customers, you can pay for the device up front or you can use the third party company, Klarna, for financing options on your device. 

For current Patriot Mobile customers who have an installment plan through Patriot Mobile, please can call Member Services to find out how much is owed on the device and can pay-off their remaining installment plan at any time. 

For current Patriot Mobile customers who have an installment plan through Klarna, please contact Klarna for any questions. 

Will I see my device name or the person’s name associated with each mobile number on my bill?

Your bill will not automatically show the person’s name on each device. It will only show the primary name on the account. You can rename your device by clicking “Your Devices” and select “Rename My Phone.”

How do I return or exchange a device that I had bought from Patriot Mobile?

If you would like to return or exchange a device, please call the Member Services Department at 972-PATRIOT to initiate the return process . The return policy is valid for 14 days from the day the device was delivered. 

Once you have received your return label via email, please make sure to restore the device to factory reset and remove any SIM/memory cards. 

View our return policy here: 

https://patriotmobile.com/pages/return-policy

Plan & Service

I want to add a line, is my device eligible?

To check device compatibility: 

https://patriotmobile.com/pages/mcp-bring-your-phone

How can I change or upgrade my plan?

You can change your plan by contacting Member Services at 1-877-367-7524 or 972-PATRIOT during our business hours.

To view your current plan, visit: https://myaccount.patriotmobile.com/sign_in

How do I upgrade my device?

You can call Member Services (972-PATRIOT) and they can assist you in upgrading your device.

https://myaccount.patriotmobile.com/sign_in

How do I add a line to my account?

Call our Sales team (972-PATRIOT) and they can assist you in adding a line to your account. 

How do I check my contract or installment plan balance?

You can log in to your Patriot Mobile portal and go under “Statement History” and click your Statement and it will tell you your remaining installment balance.

https://myaccount.patriotmobile.com/sign_in


Will I be charged extra if I exceed the High-Speed Data Limit?

Patriot Mobile offers several high-speed data plan options.  Unlimited Data plans that don't charge you extra are available, however, you will experience slower speeds after exceeding the high-speed allotted data for your chosen plan.

I have a contract, when is my contract up?

If you have a contract with Patriot Mobile, your contract is up when you have completed the agreed contract at the time of the original promotional or phone purchase date.

 https://myaccount.patriotmobile.com/sign_in

How do I cancel an order I made online?

To cancel your Patriot Mobile online order, please call the Member Services department at 972-PATRIOT.


How do I rename my phone?

You can rename your device by logging in to your Patriot Mobile portal and clicking “Your Devices” and selecting “Rename My Phone.” https://myaccount.patriotmobile.com/sign_in

Do I share my plan’s data with my other lines?

No, Patriot Mobile does not offer shared data plans.

How do I purchase Apps from my smartphone?

If you have an Apple iPhone, you can purchase Apps from the App Store with your Apple ID. Your Apple ID is the account that you use to access Apple services.

If you have an Android phone, you can purchase Apps from the Play Store. You will need to have a Google account and a credit card associated with your Google account to make a purchase.

How do I add international calling plans to my current plan?

To view a list of countries that are included in the unlimited international calling plan:  https://patriotmobile.com/pages/international-calling-plan

Call 972-PATRIOT to add the unlimited international calling plan or for more information.


Is 411 Directory Assistance Available?

Yes, Patriot Mobile offers 411 searches. If you dial 411 on your keypad and place the call, an operator can assist you when you request phone numbers, addresses or information for almost any place of interest, including restaurants, movies, etc.

What is Wi-Fi Calling?

Wi-Fi Calling provides the ability to send or receive calls and text messages from almost anywhere a Wi-Fi connection is available.  The service provides enhanced coverage in locations that have limited or no mobile network coverage.

What phones support Wi-Fi Calling?

Wi-Fi Calling is available for newer Android and iOS smartphones: 

iOS – iPhone 5c and newer support Wi-Fi calling

Android - Confirm by going to Settings and look for the Wi-Fi calling option

Do calls transfer between Wi-Fi calling and wireless networks?

Newer phones support an active call transfer from Wi-Fi Calling to the wireless network – example:

iPhone 6 or iphone 6 plus and newer

Samsung GS7/GS7 Edge, Note 8, J3 Emerge, J7 Perx

LG G6, Stylo 3, V20, V30

Motorola Z2 Force, Essential Phone

Calls originating on a wireless network will remain on the wireless network and do not automatically transfer to Wi-Fi Calling. Calls originating on a Wi-Fi network do not automatically transfer to a mobile roaming network.

What are the minimum requirements for my network to support Wi-Fi Calling?

We recommend using a reliable Wi-Fi connection with a minimum download speed of 1Mbps for the best possible call quality. Slower speeds, distance from the router, number of users and type of use (e.g. streaming video) can affect call quality. Calls will automatically transfer to the wireless network if the Wi-Fi connection is poor.

How do I activate Wi-Fi Calling?

Activating Wi-Fi Calling is usually a few easy steps but can vary by phone.  We recommend following instructions as appear within your phone’s owner’s manual (available online) or giving us a call at 972-PATRIOT.

Does Wi-Fi Calling support 9-1-1?

Yes. Your phone may first attempt to route a 9-1-1 call over a wireless network.  If a 9-1-1 call does not route over a wireless network within approximately 20 seconds, the call will be attempted over Wi-Fi calling.  Always be prepared to provide your precise location information to emergency service personnel and to contact emergency services by alternate means.

Do you offer TTY Phones for Hearing aids or any accessibility support options?

We offer the Alcatel GoFlip and the Samsung S series, which have a TTY mode. iPhones require a TTY adapter that is available on their Apple store.

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.

To turn TTY on/off: Select Settings app icon > Device > Accessibility > TTY

Select Full, HCO, or VCO to turn TTY mode on. Or you can select off to turn TTY mode off. Your phone’s TTY mode is set. 

Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.

Device

Do you offer upgrades for phones?

At the moment, Patriot mobile does not offer phone upgrades, but you are welcome to purchase a new device at any time and add it to your account, if your current device has been paid in full.

Do you offer device protection?

Yes, Patriot Mobile offers device protection! Protect your device with Patriot Care. 


Click here for more information: https://patriotmobile.com/pages/patriotcare

Do you sell any other phones besides what's showing on the website?

Patriot Mobile is growing and plans to expand its inventory in the future. We offer Samsung and iPhone devices based on our customer demand.

Can I purchase a new device without a credit check?

We offer devices at retail cost that does not require credit check & approval. You can purchase a device at retail cost to avoid a credit check. All device financing (payment plans) require a credit check & approval. 

Can I use my smartphone as a hotspot?

Yes! Ensure the Hotspot feature is activated in your Settings or Manage Connections area. Open the App Tray and select “Mobile Hotspot.” Tap the Mobile Hotspot checkbox.  In a few moments, an icon will appear in the notifications panel showing the availability of your new hotspot. Computers and other connected devices can now connect to this hotspot through Wi-Fi and share your smartphone’s data connection.

Can I swap an active Patriot Mobile SIM card between your phones?

Great news! If you are currently active with Patriot Mobile, you would not need a new sim card. Simply remove your current sim card (with the sim card eject tool and place it in the new phone. If you would like assistance or if for any reason the sim card does not fit in the new phone, call 972-PATRIOT and we can send you a new sim card, free of charge! 

How do I transfer my content or data to a new phone?

If you are transferring your content from an Android to an iPhone, you can download this app and follow the prompts: “Move iOS” https://support.apple.com/en-us/HT201196 


If you are transferring from an iPhone to an Android or Android to Android:

Download the  My Contacts backup app and launch on your iPhone. When the app (“MCBackup”) asks to access your contacts, tap OK. Tap Backup. Tap email, attach the VCF file to an email and send it to your Gmail account. Open up the email from your Android device, download the VCF file and import your contacts to the phone. As demonstrated by the image below, the VCF file allows you to either select specific contacts to import to your list or add the entire address book with the Add All X Contacts tab.

How do I transfer my contacts to my new iPhone?

Using Automatic Setup

1.       Select your language on your new iPhone or iPad with your new and current devices in close proximity.

2.     Tap Continue on your iPhone or iPad on the popup that appears asking you to set up your new iPhone or iPad with your Apple ID.

3.      Use your current iPhone or iPad to scan the image that appears on your new iPhone or iPad.

4.     Enter your current iPhone or iPad's passcode on your new iPhone or iPad.

5.      Set up Touch ID on your new iPhone or iPad.

6.     Choose whether or not to restore your new iPhone or iPad from your most recent compatible backup, if that option presents itself.

7.     Choose to restore your new device from an iCloud or iTunes backup, set up as a new iPhone or iPad, or transfer data from an Android device.

8.     Agree to the terms and conditions.

9.     Tap Continue under Express Settings to use the settings for Siri, Find My iPhone, Location, and usage analytics that were transferred over from your current iPhone and iPad.

10.  Complete the setup process for your new iPhone or iPad as you normally would.

 

Using iCloud

1.       Open Settings on your old iPhone.

2.     Tap the Apple ID banner.

3.      Tap iCloud.

4.     Tap iCloud Backup.

5.      Tap Back Up Now.

6.     Wait for the backup to complete before proceeding.

You can now set aside your old iPhone. Make sure that your new iPhone is off when you start these next steps.

7.     Depending on how much data you have to re-download, including music and apps, it might take a while for the transfer to complete. Stay on Wi-Fi as much as possible to speed up the process.

8.     Insert your old SIM card into your new iPhone if you want to move it between devices.

9.     Turn on your new iPhone.

10.  Slide up or press the Home button depending on which device you're setting up.

11.    Follow the directions to choose your language and set up your Wi-Fi network.

12.  Tap Restore from iCloud backup.

13.  Sign in to your iCloud account (This is your Apple ID).

14.  Tap Next.

15.  Tap Agree.

16.  Tap Agree again.

17.  Choose the backup you just made.

 

Using iTunes

1.       Make sure you're running the most recent version of iTunes.

2.     Plug your old iPhone into your Mac or Windows PC.

3.      Launch iTunes.

4.     Click on the iPhone icon in the menu bar when it appears.

5.      Click on Encrypt Backup; you'll be asked to add a password if this is your first time encrypting a backup.

6.     Click on Back Up Now.

7.     Wait for the backup to complete before proceeding.

8.     Put your SIM card into your new iPhone. (If it didn't come with a new or different SIM card.)

9.     Turn on your new iPhone.

10.  Plug your new iPhone into your Mac or Windows PC.

11.    Slide to set up on your iPhone.

12.  Follow the directions to choose your language and set up your Wi-Fi network.

13.  Select Restore from iTunes backup.

14.  On iTunes on your Mac or Windows PC, select Restore from this backup.

15.  Choose your recent backup from the list.

16.  Skip Backup Apps, if asked. (They'll likely re-download anyway.)

17.  Unplug your old iPhone when done.

18.  Turn off your old iPhone.

19.  Take your SIM card out of your old iPhone. (If you don't have a new or separate SIM card for your new phone.)

20. Click Continue.

21.  Enter your password if your backup was encrypted and it asks.

Keep your iPhone plugged into iTunes until the transfer is complete, and on Wi-Fi until all re-downloads are complete. Depending on how much data you have to re-download, including music and apps, it might take a while.


*Information retrieved from: https://www.imore.com/how-to-transfer-data-from-old-iphone-to-new-iphone

How do I transfer my contacts to my new Android phone?

Android to Android

If you have an Android already, you probably also have a Google or a Gmail account, now the same thing—which will make this quite simple. If you don’t have a Gmail account, create one: you’ll need it to get the most out of your Android anyway.

1. Once that is set up, go to “Settings” on your old Android phone, then “Accounts,” and select “Google.” This will give you a list of items to sync, including your calendar and Drive documents.

2. Select “Contacts” and anything else you would like to transfer.

3. Check “Sync Now,” and your data will be saved in Google’s servers.

4. Start your new Android phone; it will ask you for your Google account information. When you sign in, your Android will sync contacts and other data automatically. If you started using your phone before you established a Google account, go to “Accounts & Sync” to add your account manually.

 

Android to iPhone

You can transfer your content through an app like the “Move iOS” app.

 

SIM Card transfer

If you are only interested in moving your contacts, you can do so by using your SIM card. Since you can store address book data on an Android SIM card, you can back up your contacts there and move them to your iPhone. The Sim cards must be the same size in both devices. All iPhones beginning with iPhone 5 use Nano SIMs.

On your Android device, backup your address book contacts to your device's SIM card.

1. Remove the SIM card from your Android device.
2. Insert the SIM card into your iPhone.
3. On the iPhone, tap the Settings app to open it.
4. Tap Contacts (on some older versions of the iOS, this is Mail, Contacts, Calendars).
5. Tap Import SIM Contacts.

When the transfer is done, your contacts are on your iPhone.

Google Transfer
You can use the power of the cloud to keep all your data in sync. In this case, using Google is best since both Android and iPhone have good support for it.

1. On your Android device, back up your contacts to Google. The backup should happen automatically if you use your Google account on your device.
2. With that done, add your Google account to your iPhone.
3. When the account is set up, you may be able to enable contact syncing right away. If not, go to Settings -> Accounts & Passwords and tap your Gmail account.
4. Move the Contacts slider to the on (green) position, and the contacts you added to your Google account will sync to your iPhone.
5. From now on, any change you make to your iPhone address book syncs back to your Google account. You'll have a complete copy of your address book in two places and ready to transfer to other devices as needed.

If you prefer, you can use Yahoo to sync your contacts to the iPhone rather than using Google. The process is similar.

iTunes transfer
The last method for transferring your contacts from one platform to another involves the classic way of syncing data to the iPhone: iTunes.
This method assumes that you have a computer you are syncing data to, rather than just syncing with the cloud.

1. Connect your Android device to your computer and sync it with your address book data. If you are running Windows 8, 8.1, or 10, you can download the Windows Phone Companion from the Microsoft Store for this purpose.  Once your Android data has been synced, connect your iPhone to the computer to sync it.

2. In iTunes, click the iPhone icon in the top left corner beneath the playback controls.
3. With the iPhone management screen open, click the Info menu in the left column.
4. On that screen, check the box next to Sync Contacts with to enable address book syncing.

5. In the drop-down menu, select the address book program you use.
6. Click the button next to All Contacts.
7. Click the Apply button in the bottom right corner to save this setting and transfer all your contacts to the iPhone.


Basic device to a smartphone

Export your contacts to CSV file (with Samsung PC Studio, LG PC Suite, you can do it from any desktop software).

 

Import to iPhone or Android with Contacts app ("Contacts In : Import CSV Contacts"). Any format supported - just tell the Contacts app which column is name, and which column is phone, email and so on).

iPhone to Android

1. Visit  iCloud.com via your computer.

2. Select the contacts that you want to export either one by one or click on the gear and use Select All

3. Click the settings gear again and select Export vCard. Your computer will download a VCF file containing the selected contacts. The name of the file will be explicit as for how many contacts were exported

4. Plug your Android phone to the computer, copy the VCF file to the local storage and import the contacts from the Contacts or People app.

5. Both Contacts and People applications feature an option that allows you to add contacts from various sources. Since you saved it to your SD card, you will select the Import from storage source.

Phone User Guides

Android User Guides

View Android user guides here: https://patriotmobile.com/pages/user-guides

iPhone User Guides

View iPhone user guides here: https://patriotmobile.com/pages/apple 

Device Troubleshooting

Battery Drain

One of the easiest ways to prolong your smartphone's battery is to change your locations and brightness settings. Enter the settings menu, click on Location, and select battery-saving mode. As for brightness, you should avoid using auto-brightness and instead turn your screen down somewhere below halfway, or to a level that is acceptable for your eyes.

Frozen or Slow User Interface

Try restarting your device. If your device is frozen with the screen on, hold down the power button for about 30 seconds and restart your device. Restarting your device will sometimes do the trick.

If your device continues to freeze more than once, you might want to troubleshoot and check the following:

Check for device and app updates, check storage and clear space, close apps that are not in use, check to see if an app is causing the problem.

Connectivity Issues

If you have been having a problem connecting to Bluetooth, Wi-Fi, or your cellular network, enable Airplane mode for 30 seconds, toggle it off, and try connecting again. Sometimes toggling the specific connection can solve the problem. If the issue persists, try repairing or setting up your Bluetooth device or Wi-Fi network again.

Phone Overheating

Try to not use your phone while you're charging it and don't use high CPU-sucking apps, like Snapchat or Facebook, for long periods of time. If it starts getting warm, give your phone a break. If you are not doing these things, and your phone still gets hot to the touch, then you may want to get it looked at by a professional, as it could be a sign of a manufacturing defect.

Home Screen Clutter

You can make your phone home screen less cluttered by organizing your apps and putting them into folders. If you have an Android phone, you can remove the shortcut app and it will remain in your App drawer. 

Unresponsive Screen

Try restarting your device. If your device is frozen with the screen on, hold down the power button for about 30 seconds and restart your device. Restarting your device will sometimes do the trick.

 

If your device continues to freeze more than once, you might want to troubleshoot and check the following: 

 

Check for device and app updates, check storage and clear space, close apps that are not in use, check to see if an app is causing the problem.

Battery Charge

Use the official charger that came with your device. This will guarantee that the charger will be safe to use with your device’s battery and is optimized to charge it as efficiently as possible. Most phones will have the battery port located at the bottom or side of the phone. Make sure you plug the wall outlet and the cord to a working outlet. Next, make sure that the female and male cable and phone connections match and plug the phone in. Charge to 100 percent and then unplug.

Apps Crashing

Force quit the message or email apps. You can disable and re-enable the mail account within the Mail Menu settings. If this still does not prevent your apps from crashing, make sure that the app does not require an update.

iPhone crashing

You can try forcing a device restart by holding the power and home buttons at the same time until you see the Apple logo appear and release to allow your device to restart as normal. Make sure that the operating system is up to date. You can check it by going to Settings, General and Software Update.

Change Camera Settings

To access your camera settings, go to your Camera app, and hit settings, or you can make updates to brightness, contrast, flash, HDR, or filters depending on your device.

Cracked Display

Most screens of your smartphone are made up of glass. The reason for this is that glass provides a much better clarity then fiber or plastic. And as we all see, the screens are very much bigger in size than the earlier keypad handsets. An accidental drop from even a not so high place can crack the screen of your handset, replacement of which can prove expensive and moreover time-consuming. To avoid this, you should keep your device in a protective cover or a padded pouch which can easily absorb the impact of the drop.

Charging Port

Frequent charging of your handset spoils the port as well as the charger’s wire which may render the charger not usable. It is best that when you keep your phone for charging, charge it fully till the full charge message is displayed and recharge it only when the battery indicator indicates 5 to 10 % charge balance.  Modern batteries have a long standby time and thus do not need frequent recharging.

Freezing Frequently

The reasons are less free storage, excessive use of apps or sometimes low specs and configuration for frequent hanging.

Slow Processor

Less free storage space in the internal memory of the device or excessive use of apps are sometimes due to a virus infection.

Political Resources

Causes We Support

Founder Quotes

Founder Quotes

“The greatest danger to American Freedom is a government that ignores the Constitution.” -Thomas Jefferson

 

“When the people fear their government, there is a tyranny; When the government fears the people, there is liberty.” -Thomas Jefferson

 

“Any society that will give up a little liberty to gain a little security will deserve neither and lose both.” -Benjamin Franklin

 

“Those who expect to reap the blessings of freedom, must, like men, undergo the fatigue of supporting it.” -Thomas Paine

 

“The Constitution shall never be construed...to prevent the people of the United States who are peaceable citizens from keeping their own arms.” - Samuel Adams

 

“The Constitution is the guide which I never will abandon.” - George Washington