Essential Protection
From
$2.49/mth
Mechanical Breakdown- Accidental Damage
- Bring your own device (BYOD) option available
Stay Covered.Stay Protected
Get quick, reliable device protection for your new or current device, designed to keep you moving without interruption.
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Coverage
Two Ways to Keep Your Phone Covered
From everyday repairs to full device replacement, our Service Contract and Comprehensive Coverage plans give you reliable protection and peace of mind.
Total Protection
From
$4.49/mth
- Mechanical Breakdown
- Accidental Damage
- Loss
- Bring your own device (BYOD) option available
Did you know...
More than 140 million Americans have damaged their smartphone at least once, and nearly 87 million did so just last year.
Allstate Protection Plans (serviced by SquareTrade)
Service Contract
Essential Protection
Covers the most common issues, including mechanical failures and accidental drops, cracks, or spills keeping your phone protected when life happens.
Mechanical breakdown*
A failure of the phone's internal components or functions that stops it from operating as intended, even when there's no physical damage.
Accidental damage*
Unexpected physical harm to the device, like drops, cracks, or spills caused by an unintentional event.
Comprehensive Coverage
Total Protection
Our most complete plan covering mechanical issues, accidental damage, and loss for full peace of mind.
Mechanical breakdown*
A failure of the phone's internal components or functions that stops it from operating as intended, even when there's no physical damage.
Accidental damage while handling*
Unexpected physical harm to the device like drops, cracks, or spills caused by an unintentional event.
Claims Process
Simple Steps to Submit Your Claim
1
2
Provide key details
Have your phone number, email on the account, and your device IMEI (found under Settings > About Phone) ready.
3
Pay the administrative fee
A fee is due during the request process and is refundable if the claim is not approved.
4
Get same-day processing
If submitted before 3:00 PM ET, requests are typically processed the same day.
5
Replacement device shipment
Once approved, your replacement device is shipped and you'll receive tracking info.
6
Track your request
Log in online to monitor your claim status, or contact Fortegra if you have questions.
Claims Process
Documentation You Will Need
To file a claim, you'll just need a few key details to help Fortegra verify your device and coverage.
- Phone number or email address associated with the account.
- The device's IMEI (International Mobile Equipment Identity) number, typically found under Settings > About Phone.
- A copy of the policy or contract number (or equivalent identifier) so the claim can be linked to the correct coverage.
- If applicable: documentation around the incident to help support review during claim processing.
- Payment of the administrative fee which may be refundable if the claim is not approved.
Frequently asked questions
Everything you need to know about the product and billing.
Yes, you can try us for free for 30 days. If you want, we'll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.